Privacy Policy
1. What Personal Information We Collect
The types of information we may collect include:
Personal Information
Name
Phone number
Email address
Location (e.g., booking venue preference)
Communication and enquiry details submitted through our website
Payment-related information (if bookings or purchases occur)
Sensitive Information (Health Information)
We may collect limited health or wellbeing information you voluntarily provide to us (e.g., mobility limitations or injuries relevant to yoga practice).
We only collect this information with your consent, as required by the APPs.
Website & Technical Information
IP address
Device information
Browsing activity on our website
Information collected through cookies or analytics tools (e.g., Google Analytics, if used)
2. How We Collect Personal Information
We collect your information in several ways, including:
When you complete website forms such as “Contact Me”
When you book a yoga class or service with us
When you interact with us on social media
Automatically through cookies, logs, and analytics tools
When you provide information directly to our instructors or staff
3. Why We Collect Your Information
We collect, hold and use your personal information for purposes including:
Responding to enquiries
Managing class bookings and attendance
Providing yoga services and customer support
Sending schedules, updates, or service information
Improving our website and customer experience
Conducting marketing or promotional activities (with your consent where required)
Complying with our legal obligations
We will not use your personal information for any purpose other than those listed above without your consent, unless permitted by law.
4. Disclosure of Your Information
We may disclose your personal information to:
Service providers who help us operate our website or business (e.g., web hosting, email platforms)
Payment processors (if bookings or online payments occur)
Instructors or staff for class management purposes
Professional advisers (e.g., accountants) where necessary
Government authorities if required by law
Some service providers may be located overseas. Where this occurs, we take reasonable steps to ensure they comply with privacy protections consistent with the APPs.
5. Data Storage and Security
We take reasonable steps to protect your personal information from:
Misuse
Loss
Unauthorised access
Modification
Disclosure
This includes secure systems, restricted access, and appropriate technical safeguards.
However, no online transmission is completely secure. You provide information at your own risk.
6. Access to and Correction of Your Information
Under the APPs, you may request:
Access to the personal information we hold about you
Corrections to any inaccurate, incomplete or out-of-date information
To make a request, contact us using the details below. We will respond within a reasonable period and in accordance with legal requirements.
7. Complaints About Privacy
If you have concerns about how your personal information has been handled, please contact us at:
Email: contact@example.com
We will respond to your complaint promptly and work to resolve it.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
Monitor website performance
Analyse visitor behaviour
Improve user experience
You may disable cookies in your browser settings, although some website features may not function properly as a result.
If we use analytics tools (e.g., Google Analytics), these services may collect data about your interactions with our website. Analytics providers may store data overseas.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a request relating to your personal information, please contact us:
Bayside Yoga